Ok, BR got back to me last week but I was swamped with Thaipusam edits. So here was their response:
Matt-
Thank you for getting in touch and letting us know what happened for you.
I’m so sorry to hear that your camera dropped!
To answer your questions:
1. We have a new distributor for our ConnectR-1s… they have a stronger spring, so it takes a little more effort to open them.
2. We have a new FastenR-1 that has a smaller hole on it…that makes it a lot harder for the ConnectR to let go.
3. We have the swivel locking ConnectR-2 nearly here from our distributor (that does away with the gate stop all together)
4. It looks like you aren’t really using the FastenR-1 so perhaps something like THIS would be a better fit for your needs. (see linked page)We most definitely thank you for your feedback- it helps us grow and improve!
Please let me know if I’ve left any of your questions unanswered.
Best,
Melissa
BlackRapid
So it sounds like BlackRapid is aware of the issues and are trying to address them. I hope they will send me a prototype a soon as it is ready to test. Let’s see what the future holds.
Canon got back to me and said that nothing is wrong with my 5D MK II. They said it works perfectly fine. Ok? Well then why was it dead. They suggested it must be my battery grip or my batteries. But this couldn’t have been the issue. Because, while my camera was in the shop, my buddy used the grip and the batteries on his 5D MKII to shoot Thaipusam with me. I went by Click-n-Snap this morning and picked up my 5D body and all seems to be well. It seems to be working for now. So, it must have been all those prayers. What is that old expression? “All’s well that ends well?”
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